Service

Pigsty aims to gather the combined strength of the PG ecosystem and replace manual database operations with database autopilot software, helping users make the most of PostgreSQL.

We understand the importance of professional support services for enterprise customers, so we provide commercial subscription plan to help users make better use of PostgreSQL and Pigsty.

If you have the following needs, consider our subscription:

• Seeking backup & insurance for Pigsty and PostgreSQL-related issues.
• Running databases in critical scenarios and needing strict SLA guarantees.
• Wanting guidance on best practices for PostgreSQL/Pigsty production environments.
• Needing experts to help interpret monitoring charts, analyze and locate performance bottlenecks and fault root causes, and provide opinions.
• Planning a database architecture that meets security, disaster recovery, and compliance requirements based on existing resources and business needs.
• Needing to migrate other databases to PostgreSQL, or migrate and transform legacy instances.
• Building an observability system, data dashboard, and visualization application based on the Prometheus/Grafana tech stack.
• Seeking support for domestic trusted operating systems/domestic trusted ARM chip architectures and providing Chinese/localized interface support.
• Moving off the cloud and seeking an open-source alternative to RDS for PostgreSQL - a cloud-neutral, vendor-lock-in-free solution.
• Seeking professional technical support for Redis/ETCD/MinIO/Greenplum/Citus/TimescaleDB.
• Wanting to avoid the restrictions of the AGPLv3 license of Pigsty itself, doing derivative works being forced to use the same open-source license for secondary development and branding.
• Consider selling Pigsty as SaaS/PaaS/DBaaS or providing technical services/consulting services based on this distribution.

Subscription

In addition to the open-source version, Pigsty offers two subscription plans: Pro and Enterprise. You can choose the appropriate subscription plan based on your actual situation and needs.

The price of Pigsty subscription is directly proportional to the number of nodes deployed, which is bound to the system’s complexity and scale. A node can be a physical machine or a virtual machine, and the number of CPUs on the node does not affect the pricing.

The number of nodes is defined as the total number of independent IP addresses that exist as Hosts in the config inventory of a Pigsty deployment, i.e., the total number of nodes managed by Pigsty.

Pigsty OSS

Pigsty OSS allows junior developers and operations engineers to create, manage and maintain a production-grade PostgreSQL database cluster with ease, even in the absence of any database experts.

Pigsty open-source version is licensed under AGPLv3, providing full core/extended functionality without any charge, but also without any warranty. If you find any bugs in Pigsty, we welcome you to raise an Issue on GitHub.

For ordinary end-users (excluding public cloud vendors and database vendors), we actually comply with the more permissive Apache 2.0 license — even if you make modifications to Pigsty, we will not pursue you for it. You can get a written guarantee from us in the form of a commercial subscription.

We have offline packages available for PostgreSQL 17 on 3 precise OS minor versions: EL 9.4, Debian 12.7, and Ubuntu 22.04.5, available on the GitHub Release page, including PostgreSQL 17 and all applicable extensions.

= Primary Support; = Available Option

Pigsty Pro

Pigsty Pro Subscription offers all available modules and a warranty for Pigsty itself. This version builds upon the open-source framework, ensuring full compatibility and enhancing it with additional modules and broader compatibility across PostgreSQL versions and operating system distributions. We provide builds for all minor versions of the five major operating systems.

The Pro subscription supports the latest two major PostgreSQL versions (17, 16), including all available extension plugins for these versions, facilitating seamless migration to the latest PostgreSQL release through blue-green rolling upgrades.

Included in the Pro subscription are expert consulting services encompassing troubleshooting, failure analysis, DBA consulting, and HA & PITR recovery planning. We guarantee responses to inquiries within business hours (5x8) and offer 1 expert man-day per year, with additional man-days available for purchase.

The Pro subscription is priced at $5,000 / node·year, requiring a minimum of 4 nodes, with starting total costs at $20,000 / year—comparable to the costs of a 7 vCPU AWS RDS.

Pigsty Enterprise

The Pigsty Enterprise Subscription encompasses all services provided under the Professional Subscription and extends additional premium services.

The Enterprise subscription offers the most extensive support range for database and operating system versions, including extended support for end-of-life systems such as EL7, U20, D11, and obsolete database major versions beginning with PG 12. This edition also supports Arm64 arch.

Subscribers can replace the native PostgreSQL kernel with PolarDB v2.0 (purchased separately) in Pigsty to meet certain compliance requirements. And other kernels can also be used instead of the default PostgreSQL kernel.

The Enterprise subscription provides enhanced consulting services with a commitment to 24/7 support and a response time SLA of less than one hour. Additional consulting services include version upgrades, performance bottleneck check, annual architectural assessments, and extension packaging support.

Enterprise subscription includes 2 expert man-days per year, with more available for purchase, addressing more complex and time-consuming issues.

Pricing for the Enterprise Subscription is set at $15,000 / node·year, starting with 4 nodes, and a minimum total cost of $64,000 / year —— which equivalent to 24 vCPU AWS RDS for PostgreSQL.

Subscription Details

Feature Enhancements

Compared to the open-source version, Pigsty Pro and Enterprise editions include additional features:

• Compatibility: Run on all mainstream Linux OS distros: EL, Debian, Ubuntu.
• Offline Install: Use pre-made offline packages for precise OS minor versions.
• Multi-Version PG: Install and run different PostgreSQL versions simultaneously. (13-17)
• Replaceable Kernel
  • Babelfish: Microsoft SQL Server compatibility @ TSQL & TDS wire protocol level.
  • IvorySQL: Oracle syntax/type/PL compatibility based on PG (EL only).
  • PolarDB PG: Open-source Aurora-Flavor cloud database, PolarDB for PostgreSQL.
  • PolarDB O: Trustworthy, Oracle-compatible kernel meeting China domestic compliance (Enterprise only).
• Extension Packaging: Ready-to-use installation for 340 PG Extensions on PG 12 - 17 across major OSs.
• Extra Modules
  • Supabase: Reliable self-hosted, production-level open-source Firebase alternative.
  • MinIO: Enterprise-level PB object storage setup.
  • DuckDB: Comprehensive support for DuckDB and PostgreSQL + DuckDB OLAP extension plugins.
  • Kafka: High-availability Kafka cluster deployment and monitoring.
  • Kubernetes, VictoriaMetrics & VictoriaLogs (TBD)
• ARM Arch Support: Support for ARM64 architecture (Enterprise only).
• Pigsty CLI (Beta).

Payment Model

Pigsty subscriptions are annual. Contracts start on the agreed date. Payments before expiration imply automatic renewal. Continuous subscriptions are discounted: 5% off the second year, 10% off subsequent years, and 15% off for three-year commitments.

Post-subscription, non-renewal results in cessation of updates, tech support, and consulting, though previously installed Pro software remains usable. Non-renewal gaps do not incur back pay upon re-subscription, but discounts reset.

Pigsty’s pricing ensures value—immediate access to top-tier DBA database architecture and management practices at a competitive cost relative to hiring full-time experts or using cloud databases. Reference market prices for comparable enterprise database services:

• AWS RDS for PostgreSQL HA: $160 – $220 / (vCPU·month), equivalent to $1920 ~ $2640/year (per vCPU).
• EDB PostgreSQL Cloud Database Enterprise: $183.3 / (vCPU·month), equivalent to $2200/year (per vCPU).
• Fujitsu Enterprise PostgreSQL Kubernetes: $3200 / (Core·year), equivalent to $1200/year (per vCPU).
• Oracle Annual Service Fee: (Enterprise $47,500 + Rac $23,000) * 22% per year, equivalent to $3878/year (per vCPU).

Fair market rates for respectable database services range from $1K ~ $4K/year per vCPU.

Pigsty’s 5K/15K per-node pricing on high-end servers just offers unmatched cost efficiency.

Expert Services

Pigsty offers on-demand expert services—top-tier database experts available for consultation.

Contact

Mail me rh@vonng.com